Payment Policy

This payment terms document applies to theanimeworld.com customers in Turkey/Europa and contains details about payment processes.

1. Invoice Duration and Payment Deadline

1.1. Invoices are issued to the customer within fifteen (15) days following the date the service is provided.
1.2. Payments must be completed within twenty (20) days from the invoice date.

2. Payment Methods

2.1. Payments can also be made through our online payment system using a credit card or debit card.

3. Late Payments

3.1. A late payment fee may be applied to payments made after the payment deadline.
3.2. The late payment fee is calculated at a rate of 1% per month and is applied to the overdue amount monthly.

4. Payment Reminders

4.1. Reminder notifications are sent to the customer when the payment deadline approaches or when payment has not been made.
4.2. For overdue payments, the customer is contacted, and support is provided for payment resolution.

5. Discounts and Campaigns

5.1. Special campaigns or payment plans offered during specific periods will be communicated to customers, and relevant discounts will be applied to invoices.

6. Invoice Disputes

6.1. Any disputes regarding invoice details must be raised within ten (10) days from the invoice date.
6.2. Disputes should be directed to the customer service department, which will review the issue and take the necessary steps to resolve it.

This payment terms document provides general information regarding the payment processes of theanimeworld.com. For any special situations or disputes, customers are advised to contact the customer service team.